Means of Clear The EO16-O Error Messege on GOtv

GOtv is a cheaper version of the Digital Television (DTV) Service offered by MultiChoice Africa that neither requires a satellite dish nor a tedious installation process. You can simply call it a cheaper version of DSTV.  The GOtv service is available in Nigeria, Zambia, Uganda, Ghana, Malawi, Namibia, Zimbabwe, Kenya Et al.

EO16-O means your decoder has been disconnected and is a common message to every GOtv user who failed to pay for their subscription before it expires.

The EO16-O error message on GOtv may continue to display on the screen after renewing the GOtv subscription, this is simply because your GOtv account is not activated after the successful payment and this is common among those who made the payment online.

Below are the three means that you can use to Clear the EO16-O Error Message on GOtv after making a successful payment.

Means of Clear EO16-O Error Messege on GOtv

First Means of Clear EO16-O Error Messege on GOtv

» Send “RESET IUC NUMBER as a message to 4688″ for example RESET 2022361285 to 4688 (where 2022361285 is your IUC Number)

» NB: If you are using this method, I suggest you do it during the day (8 a.m – 7 p.m)

» The IUC NUMBER are those digits on the red label under the decoder

Second Means of Clear EO16-O Error Messege on GOtv

» Visit http://eazy.gotvafrica.com/?country=Nigeria Look for Clear Error Code at the Right-hand side,

» Enter your IUC Number, Select the GOTVE16, Enter the Code Display. And click on Clear Error.

» NB: Make sure your IUC is inserted and your decoder is powered ON.

Third Means of Clear EO16-O Error Message on GOtv

This will require the calling of Customer Care. I can say I prefer this because your decoder will be active immediately if you speak with an agent, but it is costly due to the fact that they start charging you immediately it starts ringing. You can call GOtv on 08039003788 or 08039044688 or 012703232

Note: You may listen to the voice prompt but don’t follow the voice prompt, the machine will forward your call automatically to one of their agents.

Important to Note

Which Ever method you are using make sure your Decoder is powered ON One of the 3 listed means will surely work for you.

Also Read: How to Pay or Renew Your GoTV Subscription Online in Nigeria

I will be waiting for your feedback in the comment section regarding your experience with GOtv customer care or service. Don’t forget to share this post via the social buttons below.